Shipping Policy

Last Updated: July 17, 2026

At VULTARO™, we work hard to ensure every order reaches you safely and on time. This Shipping Policy explains how we process, dispatch, and deliver orders within India and across the world.

1. Shipping Locations

We proudly ship worldwide.

India: We offer Pan India shipping.
International: We ship to most countries. If we are unable to deliver to your location, we will inform you before processing your order.

2. Free Shipping

Free shipping is available across India on orders of ₹999 or above.
Orders below ₹999 may attract a shipping charge, which will be shown during checkout.
International shipping charges are calculated at checkout based on the destination and package weight.

3. Order Processing

All confirmed orders are usually processed within 1 to 2 working days.

Orders placed on weekends or public holidays will be processed on the next working day.

4. Estimated Delivery Time

India: Approximately 4 to 5 working days after dispatch.
International: Delivery times vary depending on the destination country and customs clearance.

Delivery timelines are estimates and may occasionally vary due to circumstances beyond our control.

5. Courier Partners

We work with reliable logistics partners, including:

Delhivery
Blue Dart
DTDC
Shadowfax
Other trusted courier partners as required

The courier partner is selected based on your delivery location and service availability.

6. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation with tracking details via email, SMS, or WhatsApp, wherever applicable.

7. Delivery Attempts

Our courier partners may attempt delivery more than once. If delivery cannot be completed because of an incorrect address, unavailable recipient, or refusal to accept the parcel, the shipment may be returned to us.

Additional shipping charges may apply for re-dispatching returned parcels.

8. Address Accuracy

Please ensure that your shipping address, phone number, and postal code are accurate before placing your order. VULTARO™ is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

9. International Orders

Customers are responsible for any customs duties, import taxes, local handling fees, or government charges imposed by the destination country unless otherwise stated.

Customs clearance procedures may cause additional delays beyond our estimated delivery timelines.

10. Delayed Deliveries

Although we always aim to deliver orders within the estimated timeframe, delays may occur due to:

Weather conditions
Public holidays
Natural disasters
Customs clearance
Transportation disruptions
Remote delivery locations
Operational delays by courier partners

We appreciate your patience in such situations and will assist you in tracking your shipment.

11. Lost or Damaged Shipments

If your shipment appears to be lost in transit or arrives visibly damaged, please contact our support team as soon as possible. We will work with the courier partner to investigate the issue and provide an appropriate resolution.

12. Refused Deliveries

If a customer refuses to accept a shipment without a valid reason, VULTARO™ reserves the right to deduct applicable shipping and handling charges from any eligible refund.