Questions
Answers people ask before they order
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Fit and sizing
8What size should I order for an oversized t-shirt?
Stay with your usual size if you want the loose drape these tees are cut for.
Read full answerI am between two sizes. Which one should I pick?
Take the larger size for the full oversized shape, or the smaller one for a cleaner fit.
Read full answerHow should an oversized t-shirt fit?
The shoulder drops, the chest has room, and the hem sits longer than a slim tee.
Read full answerDo you have a size chart?
Yes. Every product page lists chest, length, and shoulder.
Read full answerAre the embroidered shirts oversized too?
The t-shirts are oversized. The shirts are a regular shirt cut with embroidery.
Read full answerWhat if the size does not fit when it arrives?
A ready design that is unworn can go back under the return policy. A custom piece cannot be exchanged the same way.
Read full answerCan I order a custom size?
We cut the sizes listed on the chart. Send your measurements if you are unsure which listed size to take.
Read full answerWill the t-shirt shrink after washing?
Wash it cold and skip high dryer heat, and it should stay close to the size you ordered.
Read full answerFabric
5What fabric are the oversized t-shirts made of?
The oversized tees are heavyweight 240GSM cotton.
Read full answerWhat does 240GSM mean?
It is the weight of the cotton. 240GSM is a heavy tee, not a thin one.
Read full answerWill the embroidery itch on the skin?
The stitches sit on the outside. The inside is the cotton, not a patch stuck to your skin.
Read full answerIs the t-shirt see-through?
The 240GSM tees are heavy enough that they are not sheer in normal light.
Read full answerWill the colour match what I see on my phone?
We shoot in normal light, but phone screens still shift colour a little.
Read full answerReady designs
5Can I buy a ready embroidery design online?
Yes. The oversized t-shirts and embroidered shirts on the site are ready to order.
Read full answerWhere can I buy an embroidered oversized t-shirt in India?
VULTARO sells them on this site and ships them across India.
Read full answerWhat is the difference between plain and striped embroidered shirts?
The cloth pattern changes. The embroidery is still stitched, not printed.
Read full answerCan you change the colour of a ready design?
Ready designs are sold as photographed. A different colour is a custom job.
Read full answerDo sold-out designs come back?
Some do. Message us with the product name and your size and we will tell you.
Read full answerCustom embroidery
10Do you embroider a single custom piece?
Yes. One t-shirt, polo, or shirt is a full order.
Read full answerWhat file should I send for embroidery?
A clear PNG or SVG is best. A sharp photo is enough to start the conversation.
Read full answerCan I send a photo instead of a design file?
Yes, if the photo is sharp enough for us to see the shapes.
Read full answerWhere can you place the embroidery?
Chest, sleeve, or back. We agree the spot before we stitch.
Read full answerHow big can the embroidery be?
From a small chest logo to a larger front design. Very fine detail has a limit.
Read full answerDo you start stitching before I approve the design?
No. Placement and size are confirmed with you first.
Read full answerHow long does a custom embroidery order take?
A single custom piece needs a few extra days after you approve the design, then normal shipping.
Read full answerCan you embroider a name, a logo, or my own drawing?
Yes. Names, company marks, and your own artwork are what custom orders are for.
Read full answerCan you match my logo colours in thread?
We match as closely as the thread allows, and we confirm the colours before stitching.
Read full answerCan you embroider a shirt I already own?
We stitch on VULTARO t-shirts, polos, and shirts, not on clothes you send in.
Read full answerWashing and care
5How should I wash an embroidered t-shirt?
Turn it inside out, wash it cold, and keep it out of high heat.
Read full answerCan I put an embroidered shirt in the dryer?
Let it line dry. High dryer heat is hard on both the cotton and the thread.
Read full answerCan I iron over the embroidery?
Iron the cloth around the design. Do not press the iron onto the stitches.
Read full answerWill the embroidery peel or crack?
Embroidery is thread stitched into the cloth. It does not peel the way a rubbery print can.
Read full answerHow should I store embroidered shirts?
Fold tees. Hang shirts if you want the collar to stay straight. Keep them out of damp cupboards.
Read full answerShipping
6Do you ship across India?
Yes. Ready orders and custom orders are delivered inside India.
Read full answerHow long does shipping take?
Most ready orders ship within 4 to 7 working days. Custom work adds a few days after you approve the design.
Read full answerIs delivery free?
Yes, on orders of Rs. 999 and above, anywhere in India.
Read full answerHow do I track my order?
Tracking arrives by SMS or email once the order ships. You can also ask us on WhatsApp.
Read full answerDo you ship outside India?
Not right now. Delivery is inside India.
Read full answerWhat if the parcel is delayed or lost?
Send the order number. We will check the courier and tell you the next step.
Read full answerOrders and payment
6How do I place a custom embroidery order?
WhatsApp the artwork, the garment, and the size. We confirm the stitch, then you pay.
Read full answerWhat payment methods do you accept?
UPI, cards, netbanking, and the other options shown at checkout.
Read full answerDo you offer cash on delivery?
Only if it appears at checkout for your pin code.
Read full answerDo I save money if I buy more than one piece?
Yes. Two pieces, three pieces, and five pieces each have a saving on the site.
Read full answerHow do I use a coupon code?
Paste the code at checkout. Some offers apply on their own when the cart qualifies.
Read full answerCan I change or cancel my order?
Message us immediately with the order number. If it has not been packed, we can usually change it.
Read full answerReturns
4What is your return policy?
Unworn ready designs can be returned inside the window on the returns page. Read that page for the exact days.
Read full answerCan I return a custom embroidered piece?
Not because you changed your mind. Yes if it arrives damaged or not what you approved.
Read full answerWhat if my order arrives damaged or wrong?
WhatsApp us within 48 hours with photos and the order number.
Read full answerHow do I start a return?
Message us on WhatsApp with the order number. We will tell you where to send it.
Read full answerBulk and uniforms
8Do you embroider company logos on uniforms?
Yes. We stitch your logo on polos, oversized t-shirts, and shirts for teams in India.
Read full answerWhat is the minimum quantity for a bulk logo order?
There is no large factory minimum. One piece is allowed, and a team order is quoted from the quantity you actually need.
Read full answerDo you make polo t-shirts with a company logo?
Yes. Polos with your logo are made to order.
Read full answerCan one design be used for a whole team?
Yes. Approve it once, then we stitch that same mark across the sizes you list.
Read full answerHow do I get a bulk quote?
WhatsApp the logo, the garment, the colours, the sizes, and the quantity.
Read full answerHow long does a bulk uniform order take?
It depends on the quantity and the logo. We put the timing in the quote.
Read full answerCan different people order different sizes in one bulk order?
Yes. Send the count for each size.
Read full answerShould a company logo be embroidered or printed?
Embroidery stays put and looks like part of the shirt. Print is flatter and better for tiny detail or photo-like art.
Read full answer